The pasta came spilled, bag was torn, the box was open! The order was late by 1.5 hours . Horrible experience and I have given you guys multiple chances and you don’t wish to change your quality and service. Even during the covid pandemic there is no safety precautions . This is horrible . Am complaining to Dubai health and safety authorities .. the driver refused to come and check the condition of the order.
Dear World ,
Never buy from them. !
Best Pasta Bolognese ever! ❤️
Zero understanding of my requirement yet 100% confirmation of the order.
1 hour afterwards and the order is still wrong.
On top of that they rejected to pay me back the cash for another 3-5 working days keeping in mind that i paid in cash.
This kind of mistakes happens few times and now I’ll never order from them due to the service, continues misunderstanding, and time wasting.
Horrible customer service after multiple issues with online orders.
Authentic Italian flavors , fresh ingredients, great portions. Pasta was perfect 👌🏻 And The Flatbread! To die for. 🤤🤤 Arrived quickly, will definitely order again! Bravo Luca! 🙌🏻