من الناس يوصون بهذا المكان
I am a frequent customer at O’Briens and I am always happy with the service & staff are always great. However today I was served by a lady called Jessica & her attitude & customer service was quite terrible to say the least. She was moody & even when I tried to tell her how I wanted my wrap made, she ignored me & went ahead to make it without even attempting to converse with me.
Customer service is everything in the service industry. And whether one is in a bad mood or not, the customer should not be made to feel as if their opinion or preference doesn’t matter.
She made my warp and it was below standard as she was in a bad mood and quite unapproachable & unwilling to even say a word. Quite disappointed
The worst sub sandwich I ever had. Bread was stale and dry, ingredients were limited and not fresh at all. Worst crime of all is that a 6 inch cheese sub costs 52 dirhams which is around $15 Compared to jimmy johns or other fresh sandwich shops it’s a plain rip off.
Also the name is extremely misleading there is nothing Irish about the place, not the food, not the drink, not the decoration, which is a huge marketing fibber. Better off with the organic shops or homemade sandwiches.
Very poor customer service. The sandwiches used to be more filling before. It used to be a great place for all the staffs arround but not anymore...
Here the service is quick. Staff are cheerful. Their club sandwich is really good. Only wish they had more seating space or had smaller tables. As all they have are tables of four.
We were charged almost 40eur once I have done the conversion for 2 coffees, 1 croissant, 1 sandwich and 2 bottles of water, really? They took advantage we were clearly passing by in the airport and not paying enough attention to local currency. But I guess that was our fault for trusting people to be honest about their pricing. In plus the croissant was really very low quality, their coffee very average.
Very delicious submarine Sandwich👍Friendly staff+Helpful service
O’briens serves one of the best veggie sandwiches in T2 Terminal Dubai Airport.
This is there horseradish and roast beef I honestly don’t think I’ve seen or had worse .
Dreadful staff and produce I will not use again ,The beef as they call it was paper thin and looked like a pressed version of utter garbage .
The Irish are usually pretty good not this poor imitation from Dubai
Very bad service slow and the food is not good and high price for nothing
Very bad behaviour of staff, this guy was not listing to anyone and acting like boss. Don’t know how to behave with customer. Very bad service and will never visit again and will not recommend anyone. Worst behaviour from staff